Water extraction in the High Desert. Call the 24-hour line.

What to do right now

• Shut off the water. Most homes have a main shutoff near the front of the house or where the line comes in.
• Turn off power to wet rooms if you can do it safely. Don't walk through standing water near outlets or cords.
• Move furniture, electronics and anything you care about off the wet carpet.
• Put foil or plastic under furniture legs you can't move so they don't stain the carpet.
• Take photos before anything gets moved or torn out.
• Then call us.

How we handle water extraction and drying

We pull the standing water out of the carpet and pad, then dry the carpet and the structure under it. We get calls for broken AC lines, busted water heaters and flooded laundry rooms. One customer called on a Sunday about a flood, and James and his son came out that day.

Getting the water out is only half of it. Water wicks up into drywall and baseboards and soaks into the pad and subfloor. Leave those wet and the damage keeps spreading after the carpet feels dry. That's why we set up drying equipment and keep checking until the structure is dry, not just the carpet.

Common High Desert water calls

• Water heaters that burst or leak, usually in the garage or a laundry closet
• AC condensate lines that clog and overflow
• Swamp cooler leaks that drip into ceilings and walls
• Broken supply lines under sinks, toilets and washers
• Roof leaks during summer monsoon storms

Clean water vs. dirty water

Not all water is the same. Water from a clean supply line or water heater is the easiest to deal with, and the carpet can often be saved if it's dried fast. Water that ran across floors, sat for a while, or came from a washer or dishwasher is dirtier, and the pad usually has to go.

Water from a sewer backup or a toilet with waste in it is a different kind of job. Don't touch it, and keep kids and pets away. Tell us exactly what happened when you call so we can tell you what kind of help you need.

Why speed matters

The first day or two decides how much can be saved. Clean water that sits starts turning dirty, the pad soaks up more, and drywall and baseboards start to swell. A wet room left too long also starts to smell musty. The sooner the water's out and the drying is running, the more of your carpet and walls you keep.

Carpet, pad and walls

Carpet can often be dried and saved. Pad soaks up water like a sponge and often gets replaced, especially if the water was dirty. Wet drywall and baseboard sometimes have to be cut out so the wall can dry from the inside. When one customer had an AC line break, the review mentioned how quick we were with the demolition and drying out the walls. Once we see it, we'll tell you what can be saved. When it's all dry, a regular carpet cleaning takes care of what's left.

How it works

1. You call the water emergency line.
2. We extract the standing water from carpet and pad.
3. We set up drying equipment for the carpet and the structure.
4. We check back until it is dry.

Where we do water extraction and drying

We do water extraction and drying in Victorville, Apple Valley, Hesperia, Adelanto, Phelan, Oak Hills, Spring Valley Lake, Lucerne Valley, Oro Grande and Barstow. Not sure if you are in range? Call (760) 948-7070 or text (760) 403-6890 and ask.